Privacy Policy

1. Introduction

Harmony House Group Home Inc. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

This policy applies to all residents, family members, employees, contractors, board members, investors, and website visitors. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, address, phone number, email address
• Identification Information: Date of birth, Social Security Number (for residents), government-issued ID
• Financial Information: Payment information, insurance details, bank account information
• Emergency Contact Information: Names and contact details of emergency contacts and family members
• Employment Information: Resume, work history, references (for job applicants)

2.2 Protected Health Information (PHI)

For residents receiving care, we collect health-related information including:

• Medical history, diagnoses, and treatment records
• Medication lists and prescription information
• Physician and healthcare provider information
• Mental health and behavioral health records
• Disability documentation and care needs assessments
• Progress notes and care plan documentation

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Care Services: To provide residential care, medical services, and support to our residents
• Health and Safety: To ensure the health, safety, and well-being of all residents and staff
• Communication: To respond to inquiries, schedule appointments, and provide updates
• Billing and Payments: To process payments and manage financial accounts
• Legal Compliance: To comply with applicable laws, regulations, and licensing requirements
• Quality Improvement: To improve our services, facilities, and care delivery
• Marketing: To inform you about our services, events, and opportunities (with your consent)
• Employment: To process job applications and manage employee records
• Investor Relations: To communicate with board members, investors, and stakeholders

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

4.1 Healthcare Providers

We share PHI with physicians, nurses, therapists, and other healthcare professionals involved in resident care as permitted by HIPAA.

4.2 Insurance and Payment Processors

We share information with insurance companies, Medicare/Medicaid, and payment processors for billing and reimbursement purposes.

4.3 Legal and Regulatory Authorities

We may disclose information when required by law, court order, or regulatory authorities, including:

• State licensing agencies and health departments
• Law enforcement agencies in cases of abuse, neglect, or criminal activity
• Adult Protective Services or similar agencies
• Public health authorities for disease reporting

4.4 Emergency Situations

In emergency situations, we may share information with emergency responders, hospitals, and family members to protect the health and safety of residents.

4.5 Service Providers

We may share information with third-party service providers who assist us in operations, such as:

• IT and website hosting providers
• Medical equipment and supply vendors
• Background check services for employment screening
• Professional consultants (attorneys, accountants)

All service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement comprehensive security measures to protect your information:

• Physical Security: Locked file cabinets, restricted access areas, and secure facilities
• Technical Security: Encryption, firewalls, secure servers, and password protection
• Administrative Security: Staff training, confidentiality agreements, and access controls
• Regular Audits: Periodic security assessments and compliance reviews

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal and health information
• Correction: Request correction of inaccurate or incomplete information
• Restriction: Request restrictions on certain uses and disclosures
• Confidential Communications: Request communications via specific methods or locations
• Accounting of Disclosures: Request a list of disclosures we have made
• Paper Copy: Request a paper copy of this Privacy Policy
• Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact our Privacy Officer using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: